Autobooks Capital - Direct
Online application process where you set the credit rules, approve the documents, and service approved loans.
Getting Started
Consumer Loans - borrower experience
Business Loans - borrower experience
Troubleshooting
- A staff member can't sign in to the management portal
- A borrower can't draw on a new line of credit in online banking
- A beneficial ownership form is incomplete
- A borrower's application is slow or timed out
- An application stopped due to a credit freeze or bureau alert
- Unable to finalize an application
- Borrower reapplies after a canceled application
- The system states the borrower already has an active loan
- The system can't locate an applicant account
- A borrower registered with the wrong email address
- Troubleshooting borrower email verification