Setting up restrictions: zip codes, states, and IP blocking

Only certain users are permitted to set lending area and IP restrictions. These code restrictions are set within Settings > Sites:

To set your lending area with the zip code and state whitelists

A whitelist is a green light for a borrower to apply from certain zip codes and/or states.

You can set a zip code and a state whitelist for existing customers, or set zip code limits for non-bank customers only. Applicants outside your listed states or zip codes see a message you can customize when the application isn't serviceable.

1. Go to Settings > Sites.
2. Scroll to All Sites (bottom of page).
3. Click the Limits tab.
4. Enter the all zip codes for your approved lending area. Both Customer and Non-Customer Limits are optional settings.
5. Edit the message applicants outside your lending area will see in the Whitelist Zip Code Message fields.
6. Enter the states you allow applications from in the Whitelist States field.
7. Edit the message applicants outside your state lending area in the Whitelist State Message field.
8. Click Save in the upper right corner of the screen.

Applicants with an address outside the listed zip codes see your message and cannot continue.

To block IP addresses from applying

Use the IP blackout list to stop applications from specific IP addresses, such as addresses linked to fraud attempts.

1. Go to Settings and open Sites.
2. Open the Limits tab in All Sites (bottom of the screen).
3. In the Blacklist IP Address Message field, type in the message you wish to display when an applicant's IP address is blocked.
4. Add each IP address you want to block to the Blacklist IP Addresses field.
5. Click the Save icon in the upper right corner.

Applicants using a blocked IP address see your message and cannot apply.

To unblock an address, remove it from the Blacklist IP Addresses list and save the change.