My customer has a payment being held by Autobooks. What does that mean?
It’s important that Autobooks maintains a safe payment processing platform for our small business merchants and payors.
Autobooks may, on occasion, request that the business owner provide additional information and/or documentation to ensure the account, payments and payors are protected from fraudulent activity.
Click here to read our FAQ article regarding held payments.
Any questions? Email us at FISupport@autobooks.co.