Reasons Autobooks may deny a merchant the ability to accept digital payments

During the account setup process, the customer provides information to Autobooks about their business. Autobooks uses that data to approve the merchant to accept digital payments using our payment processing tools. 

The majority of businesses will be approved to process payments within seconds, however some customer assessments require Autobooks to manually review the business details. Autobooks will notify the customer via email whether they are approved or denied the ability to process payments digitally once our assessment is complete.

Note: While Autobooks is conducting our assessment, you may use all other features of Autobooks with exception of taking a payment.


To read details of how Autobooks manages instances of denial decisions, please visit our Autobooks Support Center article on this topic.